What is a rental agreement?

A rental agreement is a written contract between the landlord or representative and the tenant that gives the terms and conditions concerning the tenant’s use of the rental unit.

What is a lease?

A lease is a written rental agreement that is for a set period of time, such as a year, at a fixed rate of rent.

What is the difference between a “fee” and a “deposit”?

A “fee” is a nonrefundable payment for expenses that are expected, such as application, cleaning, NSF payments and late charges.

A “deposit” is any refundable payment that encourages the tenant to live up to the rental agreement.

What fees will I incur as a tenant?

A $50 application fee is required after viewing the property and all applications and supporting documentation are submitted for processing.

A $100 late fee will be charged each time the rent is over 4 days past due.

Upon selection of a property, a security and pet deposit is required, as applicable. These deposits will be returned within 14 days in Washington and 30 days in Oregon after you have vacated the property, less any amount deemed necessary for cleaning, maintenance or unpaid accounts as required by state law.

First month’s rent is also required upon move in.  If your move in date is on or after the 16th of the month, the first month will be pro-rated and the second month’s rent will also be required.

How do you screen tenants?

We use a national tenant screening service to obtain credit reports, criminal background checks, and other public records searches. We verify employment, income and rental history.

How will I know if my application is approved?

We will notify you within 3–5 working days of receipt of your complete application as to acceptance or denial.

Applicants are processed in the order received. Delays in an applicant submitting payment or supporting documentation or other processing delays beyond our control may result in the unavailability of a desired property.

Approved applications are valid for 90 days for any qualifying property in our inventory.

Download the application for our detailed screening criteria and general application information.

May I have pets?

Some properties do allow pets on the premises. We will conduct an interview with each pet to determine breed, size and temperament before tenancy is approved. Be expected to pay an additional amount to keep your pets at the property. The amount will vary depending on the number of animals you have.

A pet request form will need to be submitted along with your application.

What are my responsibilities as a tenant?

You are responsible for paying all utilities, obtaining renter’s insurance, maintaining the property inside and out and returning the property in the same condition you received it, excepting normal wear and tear. Regular follow ups by our office will determine if you are in compliance with these requirements.

What if a repair needs to be made?

All repairs to the home and property are to be made through our office, unless directed otherwise. You may either call our office or email a repair request to

What if there is an emergency?

In the event of a maintenance emergency, call our office immediately. If it is after business hours, you will be directed to an emergency contact number from our office message. You will be contacted soon after placing your call.

Do I have to give notice before I move out?

If you are renting month to month, you are required to notify our office in writing 30 days before you plan to move out. You may either mail or deliver this notice in person.

If you move out before the end of your lease, Oregon and Washington Landlord Tenant Law dictates you are required to continue to pay the rent and maintain the property, or pay to have it maintained, until it is re-leased or the lease expires.

How do I apply for a rental property?

You may pick up an application in person at our office, request one by phone or download one from our website. All persons 18 years of age and older need to complete the application process.

Download our Screening and Selection Criteria and general application processing information.

We look forward to working with you in the near future.

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